Refund policy

Return Policy

We offer a 30-day return window from the date your order is delivered.

Return Eligibility

To be eligible for a return, items must:

• Be unused and unopened
• Remain in their original packaging
• Be in the same condition as received

For safety and regulatory compliance, we cannot accept returns for any products that have been opened, used, or tampered with.

Return Shipping

Customers are responsible for return shipping costs, except in the following cases:

• The item is defective
• The wrong item was received

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

The following items are not eligible for return:

• Opened refrigerant containers
• Hazardous materials after shipment
• Clearance or final sale items

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery. Be sure to include photo evidence so we can resolve the issue as quickly as possible.